Shipping Policy
Last Updated: June 2026
Thank you for shopping with KYLA Essence. We are committed to delivering your order quickly and securely.
Order Processing
Orders are typically processed within 1-3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
During high-volume sales periods, product launches, or holidays, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days (when available)
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
Shipping Locations
KYLA Essence currently ships within the United States. Additional shipping destinations may be added in the future.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. KYLA Essence is not responsible for delays or losses resulting from incorrect or incomplete addresses provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date at contact.kylaessence@gmail.com.
We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: contact.kylaessence@gmail.com
Thank you for choosing KYLA Essence.